1. General Information
This website is operated by KROGH Ltd, registered in the United Kingdom.
Registered Address: 128 City Road, London, United Kingdom, EC1V 2NX.
Our products are designed in Denmark and manufactured in accordance with European quality standards.

2. Orders & Payments

• Orders can be placed directly through our website.

• We accept payments via Visa, Mastercard, American Express, and other secure payment gateways.

• All prices are shown in GBP and include applicable taxes unless stated otherwise.

3. Shipping & Delivery

• We aim to process all orders within 2 business days.

• Delivery within the UK typically takes 3–5 business days, and international delivery 7–14 business days.

• Any import duties or taxes outside the UK are the responsibility of the buyer.

4. Returns & Refunds

• You may return unused products in original packaging within 14 days of delivery.

• Refunds are processed within 5 business days after we receive and inspect the returned product.

• Custom orders or installed appliances are non-returnable unless faulty.

5. Warranty

• All KROGH products come with a 2-year manufacturer’s warranty.

• Warranty covers manufacturing defects but does not cover damage caused by misuse, improper installation, or normal wear and tear.

6. Intellectual Property

• All images, designs, and content on this website are the property of KROGH Ltd and may not be reproduced without permission.

7. Governing Law

• These Terms & Conditions are governed by the laws of England and Wales.

• Any disputes will be handled in UK courts.

Terms & Conditions